We are here to help


It is our priority to provide a safe, family-friendly environment that ensures the best possible experience for you and your family.

COID-19 Update: All Vail Resorts North American properties will be closed for the remainder of the 12-20 winter season.  For more information on COVID-19> Click Here.
Complimentary Ski & Snowboard Valet at the Gondola

Day Lockers & Overnight Storage

Day Lockers

Day lockers offer a convenient option for storing smaller items such as jackets and valuables. Lockers are located in the Village across from the Ice Rink and at Mid-Mountain at the Lodge at Big Springs.  Rates range from $9 to $11 per day.

Overnight Storage

For your convenience, we are pleased to offer complimentary overnight storage for skis and snowboards throughout the winter season. Storage is available at the base of the Big Springs Gondola on a first-come, first-served basis. The first night is complimentary, additional nights are available for $5 per night.

Let us help you


Our Lost and Found desk is located in the village at the Security Office, and is open from 8am - 5pm daily.  Please visit the office at the base of the stairway by the preferred parking lot or call us to inquire about missing items.

Phone Number: 530.562.2259