GUEST SERVICES
It is our priority to provide a safe, family-friendly environment that ensures the best possible experience for you and your family.
Open For Summer
PARKING & SHUTTLES
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Free Parking | Lower Village & Village View: Free parking will be available daily in the Lower Village & Village View lots on a first-come, first-served basis. Lower Village Lots are located just below the Village at Northstar, Village View lots are located immediately adjacent to The Village at Northstar. The Castle Peak Parking Lots will be closed this summer for maintenance and staging for our Epic Lift Upgrade project.
Shuttles & Public Transportation: TART offers a complimentary, regional shuttle service to and from Truckee- SEE SCHEDULE. We also offer a free Dial-A-Ride service for guests staying with us locally. Download the Northstar Transportation iOS or Android app today.
Day Lockers & Overnight Storage
Day lockers are available for rent near Skate Rentals in The Village. No Overnight storage is available this summer.
LOST & FOUND
Our Lost and Found desk is located in the village at the Security Office, and is open from 8am - 5pm daily. Please visit the office at the base of the stairway by the preferred parking lot or call us to inquire about missing items.
Phone Number: 530.562.2259
Pet Policy
Well behaved, leashed dogs are welcome in the village throughout the year, however they are not allowed to ride the chairlift or gondolas for safety reasons.