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Guest services at Northstar, California
Guest services at Northstar, California

GUEST SERVICES

It is our priority to provide a safe, family-friendly environment that ensures the best possible experience for you and your family.

Day Lockers & Overnight Storage

Several locations and types of storage are available. Day lockers offer a convenient option for storing smaller items such as jackets and valuables. To store your skis and snowboards overnight, Northstar offers complimentary ski/board storage.  In addition to lockers, we offer skiers and riders weekly, monthly and seasonal private lockers with special member-only benefits.

Ski Check is located mid-mountain at the the lower level of the Lodge at Big Springs and is $1 per day.

Day Lockers are located in several locations (see below) and range from small/medium for $9 per day to large for $11 per day.

  • Mid-mountain between Arrow Express and Tahoe Zephyr Express.
  • Mid-mountain on the lower level of the Lodge at Big Springs.
  • Summit at the Summit Deck and Grille.
  • The Village across from the skating rink, next to the Children's Ski & Board School.

For your convenience, we are pleased to offer complimentary overnight storage for skis and snowboards throughout the winter season. Storage is available at the base of the Big Springs gondola on a first-come, first-served basis. The first night is complimentary, additional nights are available for $5 per night.

LOST & FOUND

Our Lost and Found desk is located in the village at the Security Office, and is open from 8 a.m.-5 p.m. daily.

Please visit the office at the base of the stairway by the preferred parking lot or call us to inquire about missing items.

Phone Number: 530.562.2259