Ski & Snowboard FAQs

Northstar Ski & Snowboard School FAQ's

Lift tickets are not included in the base price of lessons. Everyone accessing the mountain must have a lift ticket. For many of our lessons we offer a discounted lift ticket as an add-on product.

Lesson reservations must be cancelled at least 24 hours before the scheduled lesson start time or a cancellation fee will be imposed. For more information on refunds and cancellations, please refer to the Ski & Ride School Terms of Sale.

To change your Northstar reservations, please call: 1-800-GO-NORTH

We LOVE snow! Lessons run daily, although conditions may determine what trails and techniques are best suited for the day.

Children: If it snows during lessons, the kids will ski or snowboard and will come inside for frequent breaks during extremely low temperatures.

Adults: We send class out regardless of the weather. The class will take breaks, but dress properly and you will enjoy every minute of it. 

If you are late for your lesson we will do everything possible to accommodate. However, if the class has left the base area, you may have to reschedule for another available date. No call, no shows are subject to full lesson charge.

To speak to a ski and snowboard school representative, call 530-562-3500.

Please call us at 1-800-GO-NORTH as soon as you know your child won't be attending ski school due to illness. We are often sold out of lessons on peak days and would appreciate the opportunity to offer your child's spot to another child that day. 

Please see the full cancellation policy above, under How do I change or cancel my ski school reservations?

We start with willing, potty-trained 3 year olds in group lessons. Children under the age of 3 or not yet potty-trained can participate in private lessons.

You should select the level that you are currently skiing/riding at, not what you want to become. All you need to select is beginner, intermediate or advanced. Upon arrival, we will combine you with other guests of the same skill level.

To Reserve Lessons: - Lesson Details - 1-800-466-6784

Earlier is always better! The email confirmation for your lesson will give your specific lesson's check-in time and location. Please allow plenty of time for parking and shuttling into Northstar's Village.



Adaptive skiing applies to ski/snowboard instruction of individuals with special needs. It's about adapting the ski equipment for each person's unique needs and adapting the ski instruction as well. Please call our private lesson specialists at 1-800-GO-NORTH for further information and reservations. 
We are pleased to be resuming more ski and ride school programs this season, including those for younger children. Specifics can be found 
on our ski and ride school page.
Face coverings will only be required during the indoor portion of the ski and ride school experience this season, including during drop-off and pick-up, and accessing indoor facilities such as restrooms and restaurants (while not eating or drinking). Face coverings will not be required during the outdoor portion of the ski and ride school experience. Face coverings will also not be required in outdoor spaces such lift lines, chairlifts and gondolas.
Children ages 12 and older who are part of a full-day ski and ride school program will be required to show proof of vaccination as lessons include lunches at indoor, on-mountain quick-service restaurants. This proof of vaccination will be required at the time of drop-off at the ski and ride school program. Adults participating in ski and ride school programs or private lessons may choose to opt-out of dining at indoor, on-mountain quick-service restaurants.
We will be requiring proof of vaccination for all children ages 12 and over in full-day ski and ride school programs that contain a lunch offering. We will not be providing an outdoor or lunch-pickup option for these individuals. At many of our resorts, half-day lesson options that exclude lunch will also be available.
Changes or cancellations can be made in advance of your lesson date by contacting the Ski & Ride School conducting your lesson. Any Ski & Ride School product that is cancelled prior to 24 hours of the lesson start time will be issued a full refund. Any Ski & Ride School product that is cancelled within 24 hours of the lesson start time will be charged a cancellation fee. As a reminder, for guests 12 years and older, proof of COVID-19 vaccination is required to participate in full day Ski & Snowboard programming. If you or your child cannot meet this requirement, cancellations must be made 24 hours in advanced of your lesson. For more information on refunds and cancellations, please refer to the Ski & Ride School Terms of Sale.