Our Commitment To Safety​
We remain committed to doing everything we can to help keep you safe this season, so you can focus on having a great time on the mountain. Learn more about the steps we’re taking for the 2021-22 season below.
What You Need To Know
Thanks to continued improvement in COVID-19 cases, proof of vaccination is no longer required for guests to dine at our indoor cafeteria-style restaurants, effective Saturday, Mar. 12, 2022. Additionally, face coverings are no longer required to be worn by guests indoors, on gondolas or in buses and shuttles.
All of our policies are subject to change based on the evolving nature of the pandemic as well as federal, state, and local public health guidelines. For state guidelines, click here for more details. For North Lake Tahoe resources, visit https://www.gotahoenorth.com/covid-19/.
Please stay home if you are sick or experiencing symptoms of COVID-19. To learn more about our safety protocols, please read on.
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Cashless Transactions
For guest and employee safety, all transactions will be cashless unless otherwise required by local law. This includes at our |
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Cleaning and Disinfecting Enhancements
Hand sanitizing stations are provided throughout the resort. We are frequently using EPA-approved products that kill the COVID-19 |
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Employee Vaccinations
All of our employees have COVID-19 vaccinations for their safety and protection as well as the safety and protection of our guests |
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Daily Employee Health Screenings
All employees are required to undergo daily health screenings, regularly wash their hands, and stay home if sick or feeling sick. |
Chairs & Gondolas
- Face coverings are not required in lift lines, or on chairlifts or gondolas.
- We will load lifts and gondolas at normal capacity, optimizing guest movement around our resorts.
- Currently there are no public health orders in place mandating physical distancing indoors or on lifts or gondolas. We will continue to monitor those orders as the pandemic evolves and will follow all federal and local public health orders.
Ski & Snowboard School
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Whether you're looking for a beginner lesson or to unlock new terrain, our world-class instructors have completed COVID-19 protocol training and are committed to providing you with a safe and fun experience.
- Group and private lessons are available for all skill levels, for guests aged 3 and above. Full and half-day lessons (and season-long program) availability varies based on dates and times.
- Proof of vaccination is no longer required for ski and ride school participants of any age.
- If you have a minor in a lesson, please review the Child Sickness Policy.
- Prepare for your lesson: Click Here for more details to help you prep for your lesson!
Mountain Dining
Dining reservations are no longer required or accepted at most on-mountain restaurants. For more information about dining options, and where reservations are recommended, please visit the Dining page.
Thanks to continued improvement in COVID-19 cases, proof of vaccination is no longer required for guests to dine at our indoor cafeteria-style restaurants, effective Saturday, Mar. 12, 2022.
Equipment Rentals
- All owned and operated in-resort ski and snowboard rental locations are open this season.
- All rentals come with poles included and the option to add-on boots and/or a helmet purchase.
- Delivery service will be available at the following resorts: Vail, Beaver Creek, Breckenridge, Keystone, Crested Butte, Park City, Northstar, Heavenly and Whistler Blackcomb. All delivery services are subject to availability.
- Face coverings are no longer required in indoor spaces at this time, unless required by local public health or CDC designation. Guests will not be required to show proof of vaccination in rental locations.
- Employees will take additional precautions during portions of the rental process that require close interactions with guests.
Lodging
Face coverings are no longer required in indoor spaces at this time, unless required by local public health or CDC designation. Guests will not be required to show proof of vaccination to access our lodging properties.
Help Center
For a complete list of FAQs, visit our help center.
Frequently Asked Questions (FAQs)
Will you have a mountain access reservation system this season?
We will not have a mountain access reservation system this season. All safety protocols are subject to change based on the evolving nature of the pandemic.
Will you be physical distancing on chairlifts and gondolas?
No. We will load lifts and gondolas at normal capacity, optimizing guest movement around our resorts.
Will you be enforcing physical distancing indoors, or in outdoor spaces like lines and mazes?
Currently there are no public health orders in place mandating physical distancing indoors or on lifts or gondolas. We will continue to monitor those orders as the pandemic evolves and will follow all federal and local public health orders.
Do I need to wear a face covering to ski and ride this season?
No. Face coverings are not required to ski and ride this season. Face coverings are also not required in lift lines, chairlifts or gondolas, unless required by local public health or CDC designation. All policies are subject to change based on the evolving nature of the pandemic as well as local public health guidelines.
Will Vail Resorts require indoor face coverings this season?
No. Face coverings are no longer required in gondolas or indoor spaces at this time, unless required by local public health or CDC designation. This includes restaurants, lodging properties, restrooms, retail and rental locations, base areas, buses and shuttles.
Are face coverings required on gondolas?
No. Face coverings are no longer required in gondolas or indoor spaces at this time, unless required by local public health or CDC designation.
Are face coverings required on buses and shuttles?
No. Face coverings are no longer required to ride buses and shuttles at this time, unless required by local public health.
Do I need a vaccine to ski and ride this season?
No. Vaccinations are not required to ski or ride during the 2021/22 season. Additionally, thanks to continued improvement in COVID-19 cases, proof of vaccination is no longer required for guests to dine at our indoor cafeteria-style restaurants, effective Saturday, Mar. 12, 2022.
Will you change this policy if the situation with COVID-19 increases?
All of our COVID-19 safety protocols are subject to change, however, we believe guests can assume this will be our policy for the remainder of the 2021-22 season.
Are you requiring your staff to be vaccinated?
Yes. Vail Resorts currently requires all employees to be vaccinated for COVID-19.
Will Vail Resorts require proof of vaccination to enter or dine at restaurants?
No. As of March 12, we do not require proof of vaccination for guests to access any area of the resort, including dining and ski and ride school.
What ski and ride school offerings will you provide this year at your resorts?
We are pleased to be resuming more ski and ride school programs this season, including those for younger children. Specifics can be found on our ski and ride school page.
Will face coverings be required in ski and ride school this season?
No. Face coverings are not required to ski and ride, or in gondolas or indoor spaces at this time, unless required by local public health or CDC designation. This includes restaurants, lodging properties, restrooms, retail and rental locations, and base areas. However, face coverings are still required on buses and shuttles.
What is the cancellation and refund policy for Ski & Ride School lessons?
Changes or cancellations can be made in advance of your lesson date by contacting the Ski & Ride School conducting your lesson. Any Ski & Ride School product that is cancelled prior to 24 hours of the lesson start time will be issued a full refund. Any Ski & Ride School product that is cancelled within 24 hours of the lesson start time will be charged a cancellation fee.
For more information on refunds and cancellations, please refer to the Ski & Ride School Terms of Sale.
Which restaurants will use the Time to Dine on-mountain reservation system?
Guests can find participating Time to Dine restaurants on the Dining Reservation Page once the resort opens for the season.
What if I don't see a reservation available?
There is a chance no shows or cancellations will happen and we can accommodate your party. A table is not guaranteed, but you are welcome to stop by and check. Many of our lodges have first come, first serve areas and outdoor dining options as well.
Can I grab food and eat outside if I don't have a reservation?
Yes, and thanks to continued improvement in COVID-19 cases, proof of vaccination is no longer required for guests to dine at our indoor cafeteria-style restaurants, effective Saturday, Mar. 12, 2022.
Are you requiring your staff to be vaccinated?
Yes. Vail Resorts required all employees to be vaccinated for COVID-19 beginning in November of 2021.
Are employees still required to do health screenings?
Yes, at all of our resorts, employees are still required to complete daily health screenings before coming onsite to work.
What if an employee tests positive for COVID-19?
Any employee who tests positive for COVID-19, along with any unvaccinated employee who is exposed to COVID-19 through close contact, will not be permitted to work, will follow applicable quarantine/isolation protocols, and will be eligible for Emergency Sick Leave as applicable.
Will paper trail maps be available?
Trail maps are available on the Epic Mix App and our website in the 2021-22 season. Paper trail maps will be available in-resort upon request.
COVID-19
Exposure to COVID-19 is an inherent risk in any public location where people are present. The resort has implemented protocols to prioritize guest health and safety, but we cannot guarantee you will not be exposed to COVID-19 during your visit. The risk of being exposed or becoming sick due to COVID-19 cannot be eliminated. Every skier and rider shares the responsibility for a safe and healthy skiing experience. It is your responsibility to read and comply with all instructions and signage posted at the resort and on the resort’s website. Stay home if you are sick or experiencing symptoms of COVID-19. Wear a face covering in designated areas and maintain at least 6 feet physical distancing from other guests when possible. Wash and sanitize your hands frequently.