Experience Northstar
About Us

Contact Us

Look up a resort services telephone number and give us a call. Our shipping and mailing addresses are listed below, and for the latest deals, events and specials subscribe to our e-mail newsletters in the red bar at the top of the site.


Physical: 5001 Northstar Drive, Truckee, CA 96160

Mailing: P.O. Box 129, Truckee, CA 96160

Shipping (Packages): 50 Trimont Lane, Truckee, CA 96161

Phone Directory

General Information
Lodging Front Desks, Amenities & Services
Main (toll-free): 1.800.466.6784, Email Northstar Lodging 530.562.2205, Email
Main (local): 530.562.1010 Northstar Club 530.562.2100
Lift Tickets, Season Passes 530.562.2267 Tahoe Mtn Resorts Lodging 1.888.298.3156
Events 530.562.2267 Northstar Lodge ~ Welk Resorts 1.888.298.3156
Groups, Weddings, Meetings 530.562.3830 The Ritz-Carlton, Lake Tahoe 1.877.780.2040
Human Resources 530.562.3510 Constellation Residences 1.855.346.2133
Lost & Found 530.562.2259 On-site Shuttle (Dial-a-Ride) 530.562.2257
Media 530.562.3866
Recreation Center 530.562.0320
Medical Clinic + First Aid 530.581.8864    
Patrol 530.562.3444    
Road Info (CalTrans) 1.800.427.7623    
Security (Public Safety) 530.562.2259  


Mountain Information
Village at Northstar
Rentals 530.562.2267 Shops Village Phone Directory
Lessons 530.562.3500 Restaurants Village Phone Directory
Mountain Biking, Hiking 530.562.2267 Skating Rink 530.562.3689
Kids' Adventure Camp 800.466.6784 Bungy Trampoline 530.562.3689
Golf Course 530.562.3290 Movies (Village Cinemas) 530.562.8800, 530.562.8700
Fly Fishing 530.562.5393 Commercial Leasing 530.562.3261
Tennis 530.562.0321

Snow Report 530.562.1330

Ski/Board Team Programs 530.562.3231    
Minors' Camp Child Care 530.562.1010 (Winter only)    

Department  Email Contact 
Guest Service  Guest Service Email 
COO  COO Email 
Tickets and Season Pass  Tickets and Season Pass Email 
Ski & Snowboard School  Ski & Snowboard School Email 
Marketing  Marketing Email
Human Resources  HR Email

If you are a non-profit and interested in learning more about the Vail Resorts Epic Promise charitable giving and our grant program, please call Nicky DeFord, Senior Manager of Epic Promise at 720.524.5020 or send her an email.

If you're interested in hosting an event at Northstar, please fill out our online event application here. A Northstar representative will contact you after the form has been submitted.


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