Yes. All dogs must be on a leash at all times. They can travel in the Gondola cabins on the Zephyr Lift. All guests are required to clean up after their pet and to not leave any garbage or pet bags in the Village or on-mountain. We recommend bringing water + water dish.
How long does it take to get to the top?
The Gondola and Zephyr rides are approximately 10 minutes. The Vista chair is roughly seven minutes. All times vary due to weather and other obstacles and services.
Is there a chairlift that goes to the top of Mt. Pluto?
No. There is not a chair in operation during the summer season to the top of Pluto but you are welcome to hike by access of the Vista chair and the Tahoe multi-use trail.
Can we ride the lift down?
Yes. All pedestrians can ride the lift down. Please note that the last chair down is 1/2 hour before the lifts close.
» Hours of Operation
What time do I need to be at the top of the gondola to come down?
You want to be at the top of Big Springs Gondola no later than 15 minutes prior to the scheduled closing time to download. If you do miss the last chair down, Village Run is a quick walk down.
What hiking trails would you recommend for beginners and intermediate hikers?
For guests new to our mountain, Crossover is a place to begin. Take the Vista chair to the Crossover trailhead and hike the trail to the top of Zephyr. At that point, you have two options; continue hiking or download on the Zephyr gondola cabins.
Are there bikers on the hiking trails?
Sometimes. There are trails designated for hikers only, you will find these trails marked in pink on your trail map. There are also trails that are shared with bikers and these trails are marked with a solid line in your trail map; however the shared trails are fire roads so you have plenty of room to share with bikers. We recommend that each guest carries a map while hiking on our mountain.
» Trail Map
Can I ride my bike up without a lift ticket, how much does it cost?
Yes. If you do not want to use any of the lifts throughout the day, you are able to bike the mountain trails for free. However, there is a designated uphill route (Village Run to Tryumph) and all guests are required to have a Pedal Pass. Please stop by the Summer Fun Center in the Village at Northstar to pick up your Pedal Pass before biking our trails.
» Mountain Biking Rates
Where do I pick up a bike rental?
You will start your rental process at Plaza Bikes in the Village at Northstar (near roller rink), after you have completed payment you will proceed to the Big Springs Gondola Building to the rental shop where you will be fitted for your bike.
» Bikes, Gear & Rentals
Village Activities, Shopping, Dining, Movies & More
What time does the roller rink open, how and where do I get rentals?
Rink operations are subject to weather and conditions so please call ahead to confirm hours at 530.562.3689. Skate rentals are available at the rental shop located next to Plaza Bikes Gear & Rentals.
» Hours of Operation
What is Retro Skate night and what time does it begin?
Enjoy your favorite music from the 70’s and 80’s and the guest with the best Retro outfit wins a special prize! The fun begins on Fridays from 6:00 - 9:00 p.m.
Is there a movie theater in the Village? What are the movies playing and show times?
The Village Cinemas movie theaters are now open in the Village at Northstar featuring two movie screens, popular Hollywood hits presented in ultra stereo or DTS, elevated stadium seating, and a full-service concession stand. Movie show times and the “now playing” schedule are available by calling 530.562.8800.
» Movies & Showtimes
Services + Amenities
Where is Patrol located if someone is hurt?
Please visit the Patrol office for non-emergencies. You can locate Patrol at mid- mountain on the back side of the day lodge or call the number on your ticket to have a patroller come to you. In case of an emergency, please call 530.562.3444 or 911 or find a staff member to assist you. If you have a severe medical emergency call 911.
Is there a place to get food at the top of the mountain?
Yes. The Downhill Grill, located on the deck of The Big Springs Day lodge is available for BBQ and lunch items during lift operations. You can also get "frog dogs" and drinks at Euro Snack located at the top of the Gondola.
» Hours of Operation
When does your summer season end?
Oct. 2nd, 2016 - weather and conditions permitting.
Do you have summer daycare?
Yes. The Kid's Adventure Day Camp for kid's 4 - 12 offers a fun, interactive learning experience through nature hikes, games and activities. This children's program is offered daily throughout the summer season. Or, you can contact lodging for a list of babysitters and local daycares, or visit our Village & Mountain Amenities web page.
» Kid's Adventure Day Camp